OVH Proffers Customer Satisfaction as Opportunity in Nigeria’s Deregulated Oil and Gas Sector

The maiden edition of the Nigerian Content Midstream Downstream Oil and Gas Stakeholders Summit, with the theme, “Maximizing Potentials in the Midstream and Downstream Oil and Gas Sector – A Local Content Perspective” kicked off on May 23rd, 2022.

The event organized by The Nigerian Content Development and Monitoring Board (NCDMB) engaged stakeholders within the industry in top-level dialogue articulating the agenda for actualizing the full local content potential. Speakers and Panelists also discussed prospects for driving massive investments in the Midstream and Downstream sectors of the Nigerian Oil and Gas industry.

The second day of the hybrid summit featured a panel discussion with Mr. Huub Stokman, Chief Executive Officer of OVH Energy Marketing Limited (Oando licensee), discussing “opportunity areas and challenges of investment in the petroleum product marketing and bunkering sector.”

Mr. Stokman stated that pipelines, depots, trucks and retail sites are priority areas for investment within the industry. The trucks and depots are critical to last-mile delivery and should be upgraded with safety features reflective of modern best practices. He said, “Investors measure performance through returns. To effectively invest in Nigeria’s midstream and downstream oil and gas sector, players need to increase operational efficiencies and reduce losses. With the proposed deregulation of the industry backed by the Petroleum Industry Act, soon Nigeria will have a functioning refinery landscape which will create value for Nigeria. However, stakeholders must properly capture this value through safe and sustainable operations down the value chain, otherwise it will go to waste.”

“The retail forecourt offerings in the industry are not on par with those of other countries on the continent. Once deregulation happens the price of PMS will probably increase.  When this happens, the consumer will naturally request more value for money. When we pay more, we typically want more. To satisfy the consumers demand, industry players must guarantee the quality, quantity, and excellent customer service in a safe and secure environment.” He continued. He further highlighted key challenges facing the manufacturing industry that supports the Oil & gas industry, including reliance on import of critical raw materials, inflation and currency devaluation, as well as industry skills shortage arising from skilled Nigerians moving overseas. He reiterated that investment done by the Oil & gas industry in upskilling existing manpower will contribute to build in-country people skills availability.

The summit’s agenda of sensitizing and enlightening stakeholders about NCDMB’s capacity intervention programmes in support of Nigerian Content Development in the Midstream and Downstream sectors is commendable.









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